Orders are shipped via Canada Post, from Langley, BC, within 3-5 business days.
Orders are shipped by registered air mail or with a tracking code.
The order will be shipped to the address provided at checkout unless otherwise specified.
For express shipping, please contact us prior to order, for a price quote and processing times.
The items are shipped in tissue paper, organza bag/s or a box..depending on the order and then put into a bubble wrap envelope or small box.
Estimated shipping time:
Langley Canada - 3-7 business days.
All marked down jewelry, and jewelry in the Clearance Section or 50% OFF Section will be a final sale.
If for any reason, you are not satisfied with your order, we will accept returns for refund or exchange within 30 days after your purchase date. You must notify us & have the package shipped out to us within the 30 day time frame.
On the package, please include your order number. Your order number is the Return Authorization number.
Please send all returns or exchanges in its original packaging.
USA customers, please ship returns back via US Postal Service only. Do not ship returns via UPS. Canadian customers, please ship via Canada Post.
Please contact us for additional shipping information.
We will process your return after we receive the return package. Please note packages could take up to 21 business days to arrive back to us, not including custom delays.
If you are returning the package for a refund, we will only issue a refund for the product. We do not refund initial shipping fees unless we made an error, or the product arrived damaged.
If you are returning the package for an exchange, please note that shipping fees will apply, unless we made an error and sent an incorrect product.
All handmade jewelry is designed and made with lots of care and attention. Please allow small imperfections due to the nature of handmade work.
It is very important to us that you are happy with your jewelry, if you are not satisfied with your purchase, you can return or exchange the item within 7 days of receiving the item. Items must be unworn/unused and in original condition and packaging.
Shipping cost will not be returned, and it is the buyer's responsibility to pay for the return shipping costs.